Cromma has a 14-day exchange policy: you have 14 days from when your order is delivered to ship it back to us for an exchange.

Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. The costs and risks pertaining to the return of product(s) are borne by the sender.

We offer a single change of size completely free of charge. In order to accept the exchange, the product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories.

To initiate an exchange, you can send an email to hello@crommastore.com

Cromma has a 14-day return policy: you have 14 days from when your order is delivered to ship it back to us for a refund.

Any claim regarding the delivery of the product(s) must be submitted within 14 days following receipt of the product(s). They must be sent in their original condition (packaging, accessories, tag, etc.). Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks of the return of product(s) are borne by the sender. To accept the return, the product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, and accompanied by all of its accessories.

The refund will never include the return shipping costs (we will discount the return shipment costs in the refund).

To initiate a return, you can send an email to hello@crommastore.com